These Terms of Service ("Terms") govern your use of agency.medixa.mk and any services provided by Medixa Agency ("we," "us," or "our"). By using this website or engaging our services, you agree to these Terms.
Medixa Agency provides digital marketing services to local businesses, including website design and development, Google Business Profile optimization, local SEO, social media management, and digital advertising. Specific deliverables, pricing, timelines, and scope are defined in a separate written proposal or agreement provided to each client prior to commencement of work.
Each project includes unlimited revision rounds within the 30-day build window — we refine until you are satisfied, then launch. After launch, the first 30 days of edits are included at no charge. After that, edits require an active monthly care plan. Monthly plan deliverables are as described in the chosen plan tier. Requests beyond the agreed scope will be quoted separately before work begins.
While clients are on an active monthly care plan, Medixa Agency retains management of the client's website hosting and domain. The client retains ownership of their domain name at all times. Upon cancellation of services, we will assist with transferring domain and hosting access to the client within 48 hours, at no cost, subject to any outstanding balances being settled.
Clients are responsible for providing accurate business information, logos, photos, and content when requested; responding to review requests and draft approvals within a reasonable time; ensuring they have rights to any content or images they provide to us; and payment of any third-party ad spend (Google Ads, Meta Ads) directly to those platforms.
Upon receipt of full payment, the client owns the website content and design we create for them. Medixa Agency retains the right to display completed work in our portfolio unless the client requests otherwise in writing.
Monthly plans are month-to-month and can be cancelled at any time with written notice to contact@medixa.mk. Cancellations take effect at the end of the current billing period. No partial refunds are issued for mid-month cancellations.
Medixa Agency is not liable for indirect, incidental, or consequential damages arising from use of our services. Our liability is limited to the amount paid for the specific service in question in the month the issue occurred. We do not guarantee specific rankings, traffic, or revenue results from SEO or advertising services, as these depend on many factors outside our control.
These Terms are governed by the laws of the State of Florida, United States. Any disputes will be resolved in the courts of Hillsborough County, Florida.
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Medixa Agency
Email: contact@medixa.mk
Phone: (201) 942-0569
Tampa, Florida, United States